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Automotive Service Consultant

2 months ago

Clearwater, United States Dayton Andrews Chrysler Dodge Jeep Ram Full time

Automotive Service Consultant Position at Dayton Andrews Chrysler Dodge Jeep Ram

The role of the Automotive Service Consultant is essential for delivering outstanding customer support and managing vehicle service operations in line with company protocols. The perfect candidate will take charge of the customer journey and guarantee a smooth service experience from initiation to completion.

Key Responsibilities:

  • Greet clients in the Service Department and generate service orders
  • Utilize CDK dealer management software to document service requests
  • Offer service estimates based on technician evaluations

Qualifications:

  • Skills: Strong time management, excellent customer service, and the ability to thrive in a dynamic environment
  • Education: Proficient communication skills, with a basic knowledge of vehicle mechanics preferred
  • Experience: At least 2 years in a customer-facing role

Desirable Attributes:

  • Prior experience as a service consultant in an automotive dealership
  • Understanding of manufacturer warranty services and recalls
  • Familiarity with CDK Dealer Management Software
  • Solid grasp of automotive mechanics

This is a full-time role with a defined schedule, providing opportunities for professional development within the organization. Dayton Andrews is committed to fostering a diverse and inclusive workplace.