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Customer Service Representative for Automotive Repairs

2 months ago

Clearwater, United States Dimmitt Chevrolet Full time
Join Our Team as an Automotive Service Consultant

We are looking for a dedicated Automotive Service Consultant to enhance our customer service experience at our well-established dealership. As a key member of our team, you will play a vital role in ensuring customer satisfaction and loyalty.

What We Offer:
  • Attractive compensation package
  • Retirement savings plan with employer contributions
  • Comprehensive health benefits including medical, dental, and vision
  • Life and disability coverage
  • Paid time off for vacations
  • Wellness initiatives for employees
  • Discounts on services and products
  • Continuous training and professional development
  • Supportive and enjoyable workplace culture
Your Responsibilities:
  • Professionally recommend essential services and products to clients
  • Establish and maintain positive customer relationships to promote satisfaction
  • Welcome customers and gather pertinent vehicle details
  • Guide customers on vehicle maintenance in accordance with manufacturer guidelines
  • Provide precise estimates for repairs
  • Coordinate repair timelines with both customers and technicians
  • Conduct follow-ups with customers as per established protocols
Qualifications:
  • Proven experience in a service advisor role is essential
  • Familiarity with General Motors and CDK systems is a plus
  • Must possess a valid driver's license
  • Clean driving record required
  • Ability to pass background checks and drug screenings
  • Demonstrated honesty, integrity, and professionalism
  • Positive attitude and strong work ethic
  • Eagerness to learn and adhere to established procedures
We are an equal opportunity employer committed to fostering diversity and inclusion.