Business Operations Manager
4 weeks ago
We are seeking a highly skilled Business Operations Manager to join our AWS team. As a key member of our Enterprise Support organization, you will be responsible for driving business operations and strategy for a broad business sector.
Key Responsibilities- Own P&L in partnership with Line of Business leadership: plan, forecast, and execute on the monthly, quarterly, yearly objectives
- Act as Single Point of Contact for the Line of Business
- Drive operational optimization and efficiency while maintaining the ideal customer and employee experience
- Define and lead business performance inspection mechanisms. Own escalations and raise operational concerns.
- Ideate and lead initiatives focused on driving business performance, efficiency, and effectiveness of field teams
- Drive strategic planning for one or many areas supported by the Field Operations team
- Own communication with business stakeholders, finance, and recruiting regarding planning and execution within scope
- Define and lead area's rhythm of business
- Drive business performance by tracking performance and attainment of objectives and goals.
- 10+ years of Microsoft Excel experience
- Bachelor's degree or equivalent
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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