Assistant Manager of Event Operations
1 week ago
Location
Omaha Zoo
Employment Type
Full Time
Job Title: Event Operations Assistant Manager
FLSA Status: Non-exempt
Overview:
Omaha's Henry Doorly Zoo and Aquarium is in search of a meticulous and energetic individual to fill the role of Event Operations Assistant Manager. This position is crucial for the successful execution of both public and private events, ensuring a memorable experience for all guests.
Key Responsibilities:
General Duties:
- Assist in the recruitment and oversight of event staff, including bartenders and event assistants.
- Coordinate schedules for event captains and support staff.
- Manage logistics related to events, including procurement and inventory management of supplies.
- Act as the Zoo's representative with vendors on the day of events, facilitating setup and addressing any issues that arise.
- Serve as the main contact for clients during events, ensuring all needs are met as per the Banquet Event Order (BEO).
- Supervise event staff to guarantee timely arrivals and high-quality service, fostering smooth interactions among clients, guests, and vendors.
- Ensure the Zoo environment remains orderly and clean by inspecting facilities and equipment throughout the event.
- Dismiss event staff at the conclusion of the event.
- Assist with the breakdown of events, ensuring cleanliness and readiness for the next day's operations.
- Oversee the return of rental equipment and assess venue conditions for future use.
- Complete necessary documentation, including client change forms and incident reports.
- High School Diploma or equivalent required.
- Minimum age of 18 years.
- Experience in hospitality, particularly in banquets and food service, is essential.
- Strong attention to detail and excellent communication skills.
- Ability to manage multiple tasks and meet deadlines effectively.
- Strong interpersonal skills with a focus on customer service.
- Good judgment and decision-making abilities.
- Flexible hours, including evenings, weekends, and holidays.
- Physical demands include walking long distances and lifting up to 50 pounds.
- Work environment includes both indoor event spaces and outdoor areas subject to various weather conditions.
The information provided outlines the general nature and level of work expected in this role. It is not intended to be a comprehensive list of all duties and responsibilities associated with this position.
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