Assistant Manager of Event Operations

2 weeks ago


MagstattleBas, Grand Est, United States Omaha Henry Doorly Zoo Full time
Position Overview

Location
Omaha Zoo

Employment Type
Full Time

Job Title: Event Operations Assistant Manager

FLSA Status: Non-exempt

Hours: Full-time

Summary:

Omaha's Henry Doorly Zoo and Aquarium is in search of a meticulous and energetic Event Operations Assistant Manager. This role is pivotal in ensuring the flawless execution of both public and private events throughout the day and evening. The individual will guarantee an exceptional guest experience while maintaining the Zoo's high standards for events by overseeing the execution on the day of the event and acting as the primary Zoo representative for vendors, staff, and clients.

Key Responsibilities:
  • Assist in the recruitment and supervision of event staff, including bartenders and event assistants.
  • Coordinate schedules for event captains and assistants.
  • Manage logistics for events, including ordering and maintaining inventory of supplies.
Event Management Duties:
  • Serve as the Zoo's liaison with vendors on the event day, facilitating their access and overseeing setup.
  • Act as the main contact for clients during events, ensuring all needs are met as per the Banquet Event Order (BEO).
  • Oversee staff performance during events to ensure timely and high-quality service.
  • Inspect facilities and equipment to ensure a clean and orderly environment before and during events.
  • Dismiss staff at the conclusion of events.
Post-Event Responsibilities:
  • Assist in the teardown process and ensure the venue is clean and prepared for the next day.
  • Oversee the return of rental equipment and check the venue's condition for future use.
  • Complete necessary reports and forms related to the event.
Qualifications:
  • High School Diploma or equivalent required.
  • Minimum age of 18 years.
  • Experience in hospitality, particularly in banquets or food and beverage service.
  • Strong attention to detail and excellent communication skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Strong interpersonal skills with a focus on customer service.
  • Good judgment and decision-making abilities.
Working Conditions:
  • Extended hours, including weekends and holidays, may be required.
  • Ability to walk long distances and assist in moving supplies.
  • Work primarily in indoor environments, with some outdoor responsibilities.
  • Physical ability to stand, sit, kneel, and lift up to 50 pounds.
Disclaimer:
The information provided outlines the general nature and level of work expected for this position. It is not intended to be a comprehensive list of all duties and responsibilities required of employees in this role. Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer.

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