Assistant Manager

2 days ago

Las Vegas, Nevada, United States Rebel Convenience Stores Full time
Job Title: Assistant Manager

We are seeking a highly motivated and experienced Assistant Manager to join our team at Rebel Convenience Stores. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our retail store, providing exceptional customer service, and leading a team of customer service associates.

Key Responsibilities:
  • Assist the Store Manager in directing and supervising the day-to-day retail operations of the store.
  • Take ownership and accountability of the store in the absence of the Store Manager.
  • Assist with the preparation of necessary reports and paperwork, and assist in daily supervision of staff.
  • Uphold professional conduct at all times, consistently keeping a positive attitude and demeanor.
  • Meet, greet, and thank customers in a friendly and timely manner, providing the best customer service and handling complaints quickly and tactfully.
  • Help customers purchase products by using product and promotions/pricing knowledge.
  • Effectively utilize all transactional equipment to efficiently process customer transactions.
  • Provide assistance and training to customer service associates, and lead customer service associates in utilizing transactional equipment.
  • Adhere to the Company Loss Prevention Policy, including proper cash handling procedures.
  • Maintain security controls regarding drive-offs, burglary, and theft prevention, counterfeit bills, etc.
  • Operate, clean, and maintain cleanliness of all food service equipment.
  • Provide assistance and training to customer service associates with food service equipment and maintenance.
  • Organize and maintain the store, including restrooms, floors, counter tops, shelving, displays, merchandise, food service equipment/area, parking lot, pumps, car wash, and facility property.
  • Verify that all customers purchasing age-restricted products meet the allowable criteria for purchases.
  • Provide answers and information to store personnel regarding company policies and procedures.
  • Document all information pertaining to incidents on appropriate company-approved forms.
Requirements:
  • 2-4 years of experience as a Supervisor or Lead CSA at a retail store.
  • Must have a valid driver's license.
  • Must be at least 21 years of age.
  • High School diploma or GED preferred.
  • Must be authorized to work in the U.S.
  • Ability to communicate effectively in English, both in written and oral forms.
  • Strong capability to understand and follow oral and written instructions.
  • Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
  • Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Ability to learn basic and deep cleaning methods and procedures.
  • Familiarity and ability to perform various computer operations.
  • Demonstrated knowledge of a wide range of goods and services of a retail store.
  • Excellent multi-tasking skills with proven success in meeting established deadlines.
  • Be physically able to stand for long periods of time.
  • Experience planning, coordinating, and monitoring the work of others.
  • Ability to maintain a variety of logs, records, and reports related to the assigned functions.
  • Ability to work alone whenever necessary with minimal or no supervision/direction.
  • Approximately 75% of work indoors.
  • Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.
  • Be exposed to intermittent outdoor hot or cold temperatures and external environmental insects when performing tasks outdoors.
  • Be exposed to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer.
  • Be exposed to intermittent noise (i.e., cash register, telephone, etc.).
  • Work in small spaces at times.
Benefits:
  • Medical, Dental, and Vision
  • Employee Assistance Program
  • 401k After 1 Year with Company Match
  • Paid Time Off and Holiday Pay
  • Employee Tuition Assistance

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