Assistant General Manager
3 days ago
We are seeking an experienced Assistant General Manager to join our team at Crossroads Kitchen. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading our front-of-house staff.
Responsibilities:- Manage the front-of-house operations, including scheduling, inventory, and customer service.
- Lead and develop our front-of-house staff, providing training and guidance to ensure excellent service delivery.
- Assist with managing schedules, ensuring adequate staffing levels to meet customer demand.
- Monitor and maintain high standards of customer service, ensuring a positive dining experience for all guests.
- Collaborate with the General Manager to achieve business objectives, including revenue growth and customer satisfaction.
- Participate in inventory management, ordering, and receiving to ensure efficient operations.
- Assist with opening and closing procedures, including supervising staff and ensuring the restaurant is prepared for service.
- At least 5 years of experience in a restaurant management role, preferably in a fine dining or upscale casual environment.
- Bachelor's degree in Hospitality, Business Administration, or a related field.
- Strong leadership and communication skills, with the ability to motivate and develop staff.
- Excellent customer service skills, with a focus on providing a positive dining experience.
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Knowledge of restaurant operations, including inventory management, scheduling, and customer service.
- Food Handler's Certification and knowledge of workplace safety procedures.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Employee discounts and perks.
Crossroads Kitchen is an equal opportunity employer and is committed to providing a safe and inclusive work environment for all employees. We welcome applications from diverse candidates and encourage you to apply if you are passionate about delivering exceptional customer service and leading a high-performing team.
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