Assistant Shift Manager

2 days ago


Las Vegas, Nevada, United States Wynn Resorts Full time
Job Title: Assistant Shift Manager

Wynn Resorts is seeking a highly skilled and experienced Assistant Shift Manager to join our team. As an Assistant Shift Manager, you will play a critical role in ensuring the smooth operation of our department by overseeing the cleanliness of all public areas.

Key Responsibilities:

  • Monitor job tasks and employee performance to ensure compliance with Hotel and Department Policies, Procedures, and Service Standards.
  • Coach, develop, and motivate staff to achieve high levels of performance and customer satisfaction.
  • Open and close times clocks for staff, update and post daily sign-in sheets as needed, and adjust daily shift schedules, radio, key, and equipment log sheets as required.
  • Hand out keys, radios, and equipment, and assist in all daily pre-shifts.
  • Ensure special projects and cleaning requests are completed and Shift Managers are notified of status.
  • Conduct performance reviews as assigned by Shift Manager, monitor staff for safety, policy, and performance accountability, and coordinate with Managers on all disciplinary actions.
  • Consistently walk and check all assigned areas of responsibility at both Wynn or Encore properties to ensure 5-Star cleaning standards are met and operations run smoothly.
  • Ensure proper placement and removal of sign stanchions, and attend bi-weekly Shift Manager meetings.

Qualifications:

  • High school diploma or equivalent.
  • Excellent English language skills.
  • Additional language skills preferred.
  • Willingness to remain positive and effective during high-stress periods.
  • Minimum of three years large resort experience preferred.
  • Proficiency with MS Office.
  • Must be 21 years of age and above.

Equal Opportunity Employer: Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.


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