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Patient Access Supervisor
2 months ago
POSITION SUMMARY/RESPONSIBILITIES
| Oversees operational shifts and ensures productivity levels are met. Responsible for maintaining adequate staffing on a daily basis. Fosters a collaborative team atmosphere. Manages the daily activities related to Admissions and Registration, Financial Counseling, and Bed Control. Guarantees that patient admissions and discharges are processed accurately and promptly. Upholds strict confidentiality regarding patient information. Delivers exceptional customer service while adhering to the standards and values of University Health.
EDUCATION/EXPERIENCE
A high school diploma, GED, or equivalent experience is mandatory.
Completion of one year of college coursework or a recognized clerical vocational training program that includes medical terminology is preferred.
A minimum of two years of experience in a hospital admissions setting or business office is required. Familiarity with billing processes is advantageous. Candidates should possess knowledge of contract benefits and the negotiation of out-of-network benefits. Pre-certification experience is essential. Previous supervisory experience is highly desirable.