Guest Services Representative

4 weeks ago


Franklin, Tennessee, United States Hendrick Automotive Group Full time
Job Summary

We are seeking a highly skilled Guest Services Representative to join our team at Hendrick Automotive Group. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide exceptional customer service in a fast-paced environment.

Key Responsibilities:

  • Provide a warm and welcoming environment for guests, ensuring their needs are met and exceeded.
  • Manage the front desk, including answering phone calls, directing guests to the appropriate person or department, and taking accurate messages.
  • Reconcile and update data entry with dealership software, producing daily reports as required.
  • Participate in required training and maintain a clean and organized workspace.
  • Follow all company policies and procedures, as well as Federal, State, and Local safety rules and regulations.

Requirements:

  • Previous customer service experience, preferably in a sales or automotive environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of dealership software.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive hourly rate.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].



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