Customer Service Representative

2 weeks ago


Franklin, Tennessee, United States Nothing Bundt Cakes of Brentwood Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Representative at Nothing Bundt Cakes Brentwood. As a key member of our bakery team, you will be responsible for providing exceptional customer service, maintaining a clean and organized bakery environment, and assisting with cake preparation and decoration.

Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive experience in our bakery.
  • Maintain a clean and organized bakery environment, including sweeping, mopping, and dusting.
  • Assist with cake preparation, including decorating and packaging.
  • Process guest orders efficiently and accurately, using our point-of-sale system.
  • Restock retail merchandise and cake display case to ensure a strong visual presentation.
  • Comply with all health and safety guidelines and company policies and procedures.
Requirements
  • Previous customer service experience is a plus, but not required.
  • Must be 16 years of age or older.
  • Ability to work a flexible schedule, including mornings and weekends.
  • Physical ability to stand for long periods and lift up to 25 pounds.
What We Offer
  • A fun and dynamic work environment.
  • Opportunities for career growth and development.
  • A competitive hourly rate.
  • Cake discounts and other employee perks.


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