Evening Bakery Supervisor

7 days ago

Neenah Wisconsin, United States Festival Foods Full time

Job Summary:

Festival Foods is seeking a skilled and experienced individual to fill the role of Bakery Evening Supervisor. As a key member of our bakery team, you will be responsible for leading and supporting our evening operations, ensuring that our bakery department remains fully stocked with fresh and delightful products.

Key Responsibilities:

  • Lead and Support: Perform tasks assigned by the Bakery Manager, and lead the Bakery department in the absence of the Bakery Manager, assisting with important tasks and providing effective leadership.
  • Train and Guide: Onboard new evening Bakery clerks and cleaners, providing them with the training and support they need to succeed. Answer associate questions & provide guidance. Offer feedback to the Bakery Manager and Assistant Manager on evening associates' performance.
  • Maintain Excellence: Ensure all department standards are met by monitoring the sales floor, prep area, back room, cooler, and freezer conditions. Take action to address any areas of opportunity.
  • Deliver Outstanding Service: Assist guests in finding items, taking cake and special orders, and providing excellent service. Handle phone inquiries with professionalism and help your team with packaging, labeling, and maintaining a clean, organized workspace.
  • Ensure Quality and Safety: Keep supplies replenished, maintain food safety logs, and meet quality standards, including quantity expectations by 10 am and 5 pm.
  • Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Requirements:

  • Customer Service Skills: Ability to provide outstanding customer service and work effectively with guests and team members.
  • Communication Skills: Oral and written communication skills and the ability to work as a team in a fast-paced environment.
  • Food Service Expertise: Knowledge of retail food service, bakery and pastry operations, with a strong understanding of food service standards and practices.
  • Safety and Efficiency: Comprehensive knowledge of safety requirements and the ability to apply on-the-job safety training and safety policies to handle equipment and recognize and react potential hazards effectively.
  • Physical Requirements: Stand in place for a long period of time, bend, stoop, and kneel regularly (70% of the time). Full range of upper body motion. Lifting up to 50 pounds on an occasional basis (30% of the time). May be exposed to extreme temperatures (20% of the time).

Benefits:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans.

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