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Bakery Operations Supervisor

2 months ago

Janesville Wisconsin, United States Festival Foods Full time

Location:

Company Overview:

ABOUT FESTIVAL FOODS:


We are a family- and employee-owned grocery chain in Wisconsin, dedicated to giving back to our communities while providing exceptional service and value to our guests.

With over 40 full-service supermarkets across Wisconsin, we prioritize our people.

Our commitment to our associates is evident in our daily interactions and the extensive benefits and programs we offer.


Job Summary:

Job Title:
Bakery Operations Supervisor

FLSA Status:
Salary

Reports To:
Store Director/Bakery Director


This role involves collaborating closely with all Bakery and Deli team members to ensure adherence to company policies and procedures, achieving departmental goals, and addressing associates' needs.

The position contributes to store profitability by effectively managing all aspects of bakery and deli operations, including:
labor, expenses, pricing accuracy, stock levels, merchandising, and customer service.

KEY RESPONSIBILITIES
Promotes and upholds Festival culture, customer service, and performance standards.

Ensures adequate staffing by working with Human Resources to interview candidates and extend offers to qualified individuals.

Responsible for comprehensive training and leadership of new Bakery and Deli associates.

Manages labor objectives by creating schedules and collaborating with store leadership on labor goals.

Provides ongoing support and training to associates at 30, 60, and 90 days post-hire to enhance retention.

Guides and delegates tasks to Bakery and Deli Department leaders.

Supports associates in achieving their professional goals.

Conducts performance evaluations for Bakery and Deli associates, working with department leaders on specific areas.

Oversees gross profit goals, planning, and shrink control.

Documents policy violations by associates and implements corrective actions in collaboration with Human Resources and Store Director.

Ensures proper signage is displayed throughout the Bakery and Deli Departments.

Monitors sales floor and back stock conditions; takes corrective actions as needed.

Maintains inventory levels and ensures accurate pricing on products.

Places orders with vendors for special requests and holidays, using item movement data.

Delivers excellent customer service by addressing concerns and resolving issues effectively.

Contributes to the cleanliness of the department by organizing and maintaining work areas and sales floors.

Responsible for accurate timekeeping for Bakery and Deli associates.

Prepares coaching sessions, performance reviews, and training materials.

Maintains regular attendance in line with the work schedule, providing adequate notice for absences.

Other duties as assigned.

QUALIFICATIONS
To excel in this role, candidates must meet the following requirements:

High School diploma or equivalent experience.

5+ years of leadership experience (minimum 2 years in a managerial role) in retail or food service preferred.

Exceptional interpersonal skills with the ability to communicate effectively in a fast-paced environment.

Proficient in technology and computer usage.

Thorough understanding of the retail food industry, including perishable department operations and merchandising skills.

Knowledge of safety requirements and company safety policies.


Ability to apply safety training to recognize and address potential hazards.

Familiarity with equipment and procedures such as hand jacks, slicers, fryers, ovens, and mixers is essential.

Must possess a WI Certified Food Manager License (Festival will cover certification costs).

PHYSICAL DEMANDS AND WORK ENVIRONMENT


The physical demands and work environment outlined below are representative of those required to successfully perform the essential functions of this role.

Reasonable accommodations may be made for individuals with disabilities.

The associate must be able to stand for extended periods, walk throughout the store, and bend or kneel regularly (50% of the time).

Requires fine motor skills and coordination to operate equipment.


This position necessitates full upper body motion to occasionally lift stock.

Must be able to perform repetitive tasks for extended periods.

Requires sensory abilities to visually monitor the store and create appealing displays.

The position may require lifting up to 60 pounds occasionally (20% of the time).

Working conditions may involve exposure to extreme temperatures (20% of the time).

WORK SCHEDULE
This is a full-time, salaried position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Benefits Overview:

WHY YOU'LL LOVE IT HERE:

Associate Discount:
Enjoy a leading 15% discount on grocery purchases for you and your immediate household.

Weekly Pay & Premium Pay:
Hourly associates receive weekly pay, providing more frequent access to their earnings. Part-time associates earn a $1 premium per hour on Sundays and select holidays. Full-time hourly associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling:
We provide schedules two weeks in advance for better planning and balance.

Vision & Dental Insurance:

Both part-time and full-time associates are eligible for vision insurance and two dental coverage options tailored to meet their needs.


Support:

Our associates receive comprehensive support for their well-being, including paid parental leave, fitness reimbursement programs, and Employee Assistance Programs for various personal challenges.


Save for Your Future:

We offer a 401(k) plan and an Employee Stock Ownership Plan to help associates plan for retirement. The 401(k) plan allows associates to save a portion of their paychecks, and Festival Foods provides an annual discretionary match to assist in reaching savings goals.

Our ESOP provides additional retirement benefits, granting associates shares based on their service and earnings.


At Festival Foods, we are committed to fostering an environment of mutual respect and equal employment opportunities for all.

We strive to build a skilled, diverse, and service-oriented team that reflects a variety of backgrounds and perspectives.

We believe that diversity and inclusion enhance our ability to serve our guests and are dedicated to recruiting, developing, and retaining top talent.