Senior Client Relationship Manager

1 week ago


Birmingham, Alabama, United States SpecialtyRx Full time

About SpecialtyRx

SpecialtyRx is a Long-Term Care pharmacy dedicated to providing exceptional pharmaceutical services to long-term care facilities and assisted living communities. We pride ourselves on delivering personalized care and maintaining the highest standards of quality in our pharmacy services.

Opportunity: Senior Client Relationship Manager

We are seeking a dedicated and experienced Senior Client Relationship Manager to cultivate and manage relationships with our valued long-term care facilities and assisted living communities within the Birmingham, AL area. Reporting to the Account Executive Manager, you will play a vital role in ensuring client satisfaction and fostering strong partnerships.

Responsibilities:

  • Conduct regular visits to assigned facilities to build rapport and address client needs.
  • Provide prompt and professional responses to inquiries from our client facilities, demonstrating exceptional customer service.
  • Collaborate with pharmacy staff to gather information, resolve client issues, and ensure seamless service delivery.
  • Perform comprehensive audits of medication carts and emergency boxes to maintain compliance and ensure optimal medication management.
  • Develop and nurture strong relationships with Administrators and Directors of Nursing at client facilities to facilitate effective communication and collaboration.

Qualifications:

  • LPN Florida or Alabama Pharmacy Technician License is preferred.
  • Prior experience in a long-term care pharmacy setting is highly valued.
  • Extensive knowledge of healthcare procedures and regulations.
  • Ability to make sound decisions, prioritize tasks, and maintain meticulous attention to detail.
  • Proven problem-solving skills and a proactive approach to client service.
  • Strong interpersonal and communication skills, with the ability to work both independently and as part of a team.
  • Valid driver's license and reliable transportation are essential.


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