Claims Processing Specialist
1 week ago
The Claims Adjustment & Recoupment I position at Medica plays a crucial role in the financial operations of the organization. This role involves meticulous analysis, reconciliation, and application of payments, as well as the processing and management of applications and correspondence. The individual will also oversee customer/member mailings, ensuring that all activities comply with regulatory, HIPAA, and service standards.
Primary Responsibilities:
- Handle a variety of cash receipts, including lockboxes, ACH, card payments, cash, and Check Free payments.
- Monitor and address held checks, ensuring proper investigation and allocation to the correct accounts.
- Conduct bank account reconciliations by identifying and resolving payment discrepancies.
- Prepare and input data from scanned documents accurately.
- Analyze, update, and maintain departmental databases effectively.
- Coordinate and manage the mailing of external documents efficiently.
- Verify control totals and release files as necessary.
- Maintain stringent departmental cash controls.
- Engage with internal and external customers to resolve any issues that arise.
Qualifications:
- High School diploma or equivalent is required.
- A minimum of 1 year of relevant work experience is preferred.
Skills and Competencies:
- Strong time management abilities.
- Familiarity with health insurance processes is advantageous.
- Proficient in Microsoft Office, with a particular emphasis on Excel skills.
- Excellent verbal and written communication skills.
- High attention to detail and a strong customer service orientation.
- Robust organizational skills.
- This is an office-based role that requires onsite presence.
Medica is committed to offering a competitive salary and benefits package, while fostering a culture of diversity, equity, and inclusion. We are an Equal Opportunity/Affirmative Action employer.
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