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Pharmacy Order Processing Specialist
2 months ago
Company Overview
BrightSpring Health Services
Position Summary
BrightSpring Health Services is a recognized leader in the hospice sector, dedicated to delivering exceptional pharmacy solutions since the inception of the Medicare benefit in the 1980s. Our dedication to excellence and unparalleled service sets us apart in the industry.
Work Environment
*NON REMOTE WORK*
Schedule:
Monday-Friday Shifts
10am-6pm
*Weekend & Holiday Rotation*
Preferred Qualifications:
This role involves data entry and prescription processing.
1. Experience in a pharmacy setting
2. Strong customer service capabilities
3. National certification
Mandatory Requirements:
1. Valid Pharmacy Technician License in Wisconsin
What We Offer:
Daily Pay
Competitive Compensation
Shift Differentials
Comprehensive Health, Dental, Vision, and Life Insurance
Company-Paid Short-Term and Long-Term Disability
Tuition Assistance
Employee Discount Programs
401k Retirement Plan
Paid Time Off
Tuition Reimbursement
Non-retail/Closed-door Environment
Key Responsibilities:
+ Accurately triage, interpret, and enter orders into the computerized medication order system while adhering to pharmacy accuracy and productivity standards. Conduct audits of input against documentation and implement corrections as necessary.
+ Perform drug calculations, including basic mathematical conversions (e.g., milligrams).
+ Address issues related to denials identified during adjudication and follow up on claims in the Point of Sale (POS) system.
+ Maintain up-to-date knowledge of Medicaid claim regulations and processes.
+ Generate reports and keep management informed of unpaid claims and those pending follow-up.
+ Deliver exceptional customer service to both external and internal clients in alignment with company values.
+ Assist with drug preparation and dispensing under the direct supervision of a licensed Pharmacist.
+ Undertake additional tasks as assigned, which may include supporting various areas of the pharmacy as directed by management.
Qualifications:
+ High school diploma or equivalent.
+ Experience in a pharmacy-related role.
+ Basic understanding of pharmaceuticals, medication terminology, and the metric system; proficiency in computer operations.
+ Licenses/Certifications as mandated by state regulations and business requirements.
+ Detail-oriented, goal-driven, team-oriented, with strong customer service and communication skills.
About BrightSpring Health Services
BrightSpring Health Services is the leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services, offering hospices nationwide flexible and tailored solutions for their pharmacy needs. We fill prescriptions, create custom compounds and formularies, provide home deliveries, and manage pharmacy benefits for a significant number of patients daily. Our Concierge PBM, Next Day Valet mail order, and Direct Express local services cater to numerous hospice programs across the country.
Important Notice:
We are aware of scams where individuals impersonate our employees. Please be cautious of anyone requesting financial or personal information. We prioritize creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request sensitive information (e.g., Social Security Number, credit card details, etc.) via text or email. If you suspect a fraudulent job posting or email mentioning our company, please reach out to us directly.
