Business Systems Coordinator
6 days ago
Catholic Charities is seeking a highly skilled Business Systems Coordinator to join our team. As a key member of our organization, you will play a critical role in managing and administering our business systems, ensuring effective data management and analysis.
Key Responsibilities- Data Management and Analysis
- Oversee the use of data systems within the Newcomer Network, ensuring accurate and timely data extraction, analysis, and reporting.
- Manage the Migrant Case Management database systems, troubleshooting database issues and working with external partners to optimize system performance.
- Track and analyze project data regarding migrant arrivals, service provision, and referrals to and from outside agencies/providers.
- Quality Improvement and Compliance
- Provide oversight of quality controls within the Newcomer Network Department, ensuring maintenance of certifications, accreditation, and licenses for all staff.
- Coordinate and lead departmental Quality Improvement Committee meetings, implementing improvement initiatives and monitoring audits within programs.
- Oversee administration of the complaint and grievance policy, ensuring timely and effective resolution of issues.
- Training and Development
- Develop tutorials and design training workshops for staff on data systems used by the Newcomer Network.
- Provide support to departmental programs, ensuring internal agency reports are submitted as required.
- Bachelor's degree in computer science, information technology, business administration, or a related field.
- 2 years of experience as a Business Systems Coordinator or similar role.
- Strong understanding of data ethics, confidentiality, and privacy matters related to vulnerable populations.
- Ability to work independently or collaboratively based on the task.
- Skill in using computers, preferably in a PC, Windows-based operating environment, and knowledge of various electronic databases.
Catholic Charities is a leading provider of social services, dedicated to serving vulnerable populations and promoting social justice. We offer a comprehensive benefits package, professional development opportunities, and a hybrid work model with both remote and in-office work.
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