IT Systems Specialist
1 week ago
Grady Management Inc., a prominent player in the property management sector, is on the lookout for an IT Systems Specialist to enhance our team. This role is crucial in ensuring that our technological resources align with the operational needs of the organization.
Key Responsibilities:
- Oversee disaster recovery protocols, including server backups.
- Facilitate repairs and upgrades for hardware, networks, and software systems.
- Install, configure, and maintain essential server applications (such as Anti-Malware and Spyware).
- Draft bid specifications for new and replacement technology in accordance with company policies.
- Deliver help desk support for our Property Management System, specifically Real Page Products.
- Assist with advanced hardware, software, and operating systems support, both remotely and on-site.
- Configure end-user devices, including laptops and wireless technology, to meet business requirements.
- Manage the procurement process, including ordering and tracking necessary equipment.
- Assign and maintain user accounts for email and insurance programs.
- Conduct training sessions for users on computer hardware, security software, and peripheral devices.
- Engage in additional tasks and special projects as required.
Qualifications and Skills:
- Experience in IT Technical Support or a Bachelor's degree in Computer Science or a related field.
- Proven ability to research and support IT infrastructures.
- Familiarity with firewalls, routers, and switches.
- Understanding of access technologies, including VPN and Remote Desktop Protocol.
- Ability to work autonomously as well as collaboratively within a team.
- Skill in explaining technical concepts in layman's terms.
- Strong analytical and problem-solving capabilities.
- Attention to detail and a customer-focused mindset.
Founded in March 1965, Grady Management has evolved into a comprehensive Residential, Commercial, and Real Estate Consulting Firm. Our operations span the MD, VA, and DC Metro area, managing multi-million dollar income-generating properties.
At Grady Management, our mission is to uphold the quality of real estate while creating environments that are desirable for living and working, all while maximizing investment returns. This approach fosters a mutually beneficial relationship for both property owners and residents, ensuring the long-term viability of our properties. Our guiding principle, "Exceptional People Exceptional Communities," reflects our commitment to the thousands of individuals residing in the communities we manage.
We proudly hold the designation of an Accredited Management Organization (AMO) from IREM, placing us among the elite three percent of management companies nationwide that achieve this recognition.
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