Care Coordination Manager
5 days ago
Care Coordination Manager Job Description:
CrossWinds Counseling & Wellness is seeking a skilled Care Coordination Manager to join our team. As a key member of our staff, you will play a vital role in ensuring seamless access to healthcare services for our clients.
In this role, you will be responsible for providing care coordination services and assisting clients through Same Day Access or scheduled intake process. This requires strong interpersonal, organizational, and data management skills.
Key Responsibilities:
- Achieves expected referral rate for internal and external programs; monitors assigned CMHC & CCBHC outcomes and coordinates with internal and external providers to increase frequency of desired outcomes.
- Builds effective, professional relationships by working in partnership with clients and families while emphasizing client strengths, choice, and empowerment.
- Achieves or exceeds hourly productivity standards as outlined by supervisor; achieves or exceeds target number of CMHC & CCBHC data collection requirements including outcome measures.
- Assures that key client information is communicated to direct service providers and support staff prior to and after appointments.
Requirements:
- Bachelor's Degree or equivalent combination of education and experience in the Human Services field.
- Ability to work with persons with serious emotional disturbance and/or severe and persistent mental illness.
- Possess competency in conducting highly-organized and detail-oriented work.
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