Healthcare Navigation Specialist

5 days ago


Burlington, Kansas, United States CrossWinds Counseling & Wellness Full time
Care Navigator Position at CrossWinds Counseling & Wellness

We are looking for a skilled and compassionate Care Navigator to join our team at CrossWinds Counseling & Wellness. As a key member of our healthcare team, you will play a vital role in ensuring our clients receive the highest quality care and support.

Job Description:

In this role, you will be responsible for:

  1. Providing care coordination services to clients, connecting them with appropriate programs and resources.
  2. Building strong relationships with clients, families, and community partners, while maintaining confidentiality and respecting sensitive information.
  3. Ensuring accurate and timely documentation of client interactions, assessments, and progress.
  4. Maintaining a high level of productivity, meeting established targets and standards.

Responsibilities:

  • Achieve expected referral rates for internal and external programs.
  • Monitor assigned CMHC & CCBHC outcomes and coordinate with internal and external providers to increase frequency of desired outcomes.
  • Facilitate collateral communication between clients, support staff, direct care providers, and the community.

Requirements:

  • Bachelor's Degree or equivalent combination of education and experience in Human Services.
  • Ability to work with persons with serious emotional disturbance and/or severe and persistent mental illness.
  • Demonstrated interpersonal and problem-solving skills, with excellent customer service skills.
  • Prior computer experience in Microsoft Office programs and moderate to advanced computer fluency.

Estimated Salary: $21.53 per hour



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