Client Relations Specialist

1 week ago


Hazleton, Pennsylvania, United States Ann Bie - State Farm Agent Full time
Job OverviewROLE SUMMARY:
Are you passionate about building relationships in the insurance sector? Ann Bie - State Farm Agent is in search of a detail-oriented and proactive individual to assist insurance agents in acquiring and retaining clients. As a Client Relations Specialist, your commitment to exceptional customer service and sales acumen will prepare you for this dynamic role. Your contributions as a dedicated professional who excels in a fast-paced setting will open pathways for career advancement and increased earnings.

KEY RESPONSIBILITIES:
  • Deliver timely, precise, and courteous customer support. This includes addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Employ a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
  • Utilize effective communication skills to meet customer needs while fostering business growth.
  • Collaborate with and assist the sales team in achieving their objectives.
REQUIREMENTS:
  • Ability to manage multiple tasks efficiently
  • Experience in Insurance Customer Service is preferred
  • Positive and enthusiastic demeanor in person and over the phone
  • Strong communication abilities
  • Bilingual/Spanish is an advantage

OFFERINGS:
  • Competitive salary with performance-based incentives
  • Incentives for pre-licensed individuals
  • Supportive and enjoyable work atmosphere
  • Opportunities for professional growth and advancement within the office
  • Paid time off including vacation and personal/sick days
  • Training and development programs
  • SIMPLE IRA matching contributions


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