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Client Support Specialist

2 months ago

Hazleton, Pennsylvania, United States US Main Full time
Position Title: Customer Service Representative

Employment Type: Full Time

Role Overview:
A reputable local employer is in search of a dedicated individual to join their team as a Customer Service Representative in a dynamic and customer-focused environment.

Key Responsibilities:
- Provide exceptional support for residential cable television, high-speed internet, and digital telephone services.
- Manage customer inquiries and resolve issues efficiently while maintaining a positive attitude.
- Operate various office equipment, including computer terminals and typewriters, to assist customers effectively.

Qualifications:
- High school diploma or GED is required.
- Proficiency in operating computer systems and office technology.
- Strong customer service skills and professional telephone etiquette are essential.
- Ability to multitask in a fast-paced setting.
- Previous experience in cable, internet, or telephony services is preferred.

Additional Information:
- Competitive salary and benefits package available.
- Bilingual candidates are encouraged to apply.
- Flexibility to work evenings and weekends is required.

Application Process:
Qualified candidates are invited to submit their resumes for consideration.