Client Service Specialist
2 weeks ago
POSITION SUMMARY:
Are you looking to build a career in the insurance sector? Ann Bie - State Farm Agent is in search of a detail-oriented and proactive individual to assist insurance agents in attracting and retaining clients. As a Customer Relations Representative - State Farm Agent Team Member, your commitment to exceptional customer service and your sales-oriented mindset will prepare you for this dynamic role. Your contributions as a driven professional in a fast-paced setting will open doors for career advancement and increased earnings.
KEY RESPONSIBILITIES:
- Deliver timely, precise, and courteous customer support. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
- Implement a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
- Utilize outstanding communication skills to effectively address customer needs while fostering business growth.
- Collaborate with and assist the sales team in their efforts.
REQUIRED QUALIFICATIONS:
- Ability to manage multiple tasks simultaneously
- Prior experience in Insurance Customer Service is preferred
- Friendly and enthusiastic demeanor both in person and over the phone
- Strong communication abilities
- Bilingual/Spanish proficiency is a plus
OFFERED BENEFITS:
- Competitive salary with performance-based bonuses
- Incentives for pre-licensed individuals
- Supportive and enjoyable work atmosphere
- Opportunities for professional growth and advancement within the office
- Paid time off, including vacation and personal/sick days
- Training and development programs
- SIMPLE IRA matching contributions
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