Patient Access Representative II

3 weeks ago


Los Banos, California, United States Sutter Health Full time
Job Summary

We are seeking a highly skilled Patient Access Representative II to join our team at Sutter Health. As a key member of our patient access team, you will play a critical role in ensuring seamless patient registration and financial clearance processes.

Key Responsibilities
  • Provide exceptional customer service to patients and families, ensuring a positive experience throughout the registration process.
  • Obtain and verify patient information, including demographic and insurance details, to ensure accurate registration and financial clearance.
  • Utilize knowledge of Sutter Health's systems and services to enhance the patient experience and provide personalized support.
  • Work effectively in a fast-paced environment, managing multiple tasks and priorities to meet productivity and quality standards.
  • Collaborate with other departments to ensure smooth patient flow and resolve any issues that may arise.
Requirements
  • High School Diploma or General Education Diploma (GED)
  • 1 year of recent relevant experience in patient access or a related field
  • Knowledge of patient access, financial counseling, and medical terminology
  • Ability to work in multiple computer systems, including patient registration and accounting systems
  • Excellent communication and problem-solving skills
Working Conditions

This position may require working in a fast-paced environment with frequent in-person patient interactions. The ability to work effectively in a team environment and maintain confidentiality is essential.

Sutter Health is an equal opportunity employer and welcomes applications from diverse candidates. The salary range for this role is $23.64 to $29.52 per hour, and eligible roles qualify for a comprehensive benefits package.



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