Patient Access Representative

5 days ago


Los Angeles, California, United States Cedars-Sinai Full time
Job Summary

Cedars-Sinai is seeking a highly skilled Patient Access Representative to join our team. As a key member of our admissions team, you will be responsible for registering patients presenting to the medical center for treatment.

In this role, you will facilitate patient access to Cedars Sinai Medical Center and secure all demographic and financial patient registration information. This will include registration, preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages).

You will be responsible for delivering high-quality and effective service to our patients and their family members. As a Patient Access Representative, you will be the face of Cedars-Sinai and make a difference for our patients.

Responsibilities
  • Perform all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for treatment.
  • Facilitate patient access to Cedars Sinai Medical Center and secure all demographic and financial patient registration information.
  • Registration, preregistration, insurance verification, Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility, and securing cash deposits (co-pays, deductibles, cash packages).
  • Deliver high-quality and effective service to our patients and their family members.
Requirements
  • High School or GED required.
  • 2 years college preferred.
  • A minimum of 1 year of customer service experience required, preferably in a healthcare setting.
  • 2 years of experience in healthcare, insurance or related experience preferred.
  • Previous work experience in an inpatient or outpatient admissions setting or physician's office preferred.
  • Knowledge and/or experience in patient accounting or with an insurance payor preferred.
  • Understanding of medical terminology preferred.
  • PC literacy: Basic core computer skills and navigation skills required.
  • Bi-lingual preferred/helpful.
About Us

Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service.

Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.



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