Branch Escrow Manager
1 week ago
Branch Escrow Manager
About the Role: We are in search of a dedicated and ethical Branch Manager with a minimum of 3 years of leadership experience in the escrow industry. This role involves overseeing the entire escrow process from initiation to completion, mentoring and guiding the team, and expanding branch operations. The Branch Manager will ensure exceptional customer service and effective problem-solving throughout the transaction lifecycle.
About HomeLight: HomeLight is revolutionizing the real estate industry. Our innovative technology platform connects countless homebuyers and sellers with top-tier real estate professionals, facilitating seamless transactions. We strive for a future where every real estate experience is straightforward, reliable, and fulfilling.
Our platform handles substantial real estate transactions annually, and we are recognized for our positive workplace culture. We prioritize diversity and inclusion through various initiatives, fostering an environment where our team can thrive and break barriers while adhering to our core values.
Key Responsibilities:
- Manage the escrow process, ensuring timely and accurate handling of transactions.
- Supervise and support staff, fostering a collaborative work environment.
- Maintain strong client relationships and ensure satisfaction throughout the escrow process.
- Conduct regular meetings with team members to discuss company updates and industry changes.
- Oversee the preparation and review of essential documents, including escrow instructions and title reports.
- Ensure compliance with all regulatory requirements and company policies.
- Implement efficient systems for file management and transaction tracking.
- Communicate effectively with all parties involved in the transaction to provide updates and resolve issues.
Qualifications:
- High School Diploma, GED, or equivalent experience is required.
- Preferred: Certified Escrow Officer.
- Minimum of 4 years of experience in an escrow officer role.
- Ability to interpret complex documents and respond to sensitive inquiries.
- Strong communication skills, both written and verbal, with a focus on professionalism.
- Experience in a fast-paced, high-volume environment is essential.
Join us in shaping the future of real estate transactions.
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