Project Deployment Coordinator

2 weeks ago

Chicago, Illinois, United States North Bridge Staffing Group Full time

Role Overview:

We are seeking a highly organized and detail-oriented Deployment Project Coordinator to play a crucial role in the successful execution of large-scale deployment projects. The ideal candidate will excel in organizational skills, demonstrate proficiency in Salesforce and Excel, possess a strong ability to follow directions, and exhibit a proactive and results-driven attitude.

Key Responsibilities:

Project Coordination:

  • Collaborate with project managers, technical teams, and stakeholders to ensure alignment of deployment activities with overall project goals.
  • Proactively identify potential roadblocks and work to address them before they impact the deployment schedule.

Salesforce Case Management:

  • Update and maintain Salesforce cases with accurate and up-to-date information related to deployment activities.
  • Ensure that all relevant details, documentation, and communications are appropriately recorded in Salesforce for reference and reporting purposes.
  • Collaborate with cross-functional teams to gather necessary information and updates to cases.

Date Management:

  • Monitor and manage deployment schedules to ensure alignment with project timelines.
  • Work closely with project managers and teams to update dates in Salesforce, reflecting any changes or adjustments to deployment plans.
  • Proactively identify and address potential scheduling conflicts to maintain a smooth deployment process.

Rescheduling Coordination:

  • Facilitate the rescheduling process for deployments, both within the internal system and in coordination with clients.
  • Communicate effectively with clients to understand their scheduling preferences and constraints.
  • Collaborate with internal teams to accommodate client rescheduling requests while minimizing disruption to overall deployment timelines.

Client Communication:

  • Serve as a primary point of contact for franchisees regarding deployment scheduling and updates.
  • Communicate any changes, delays, or important information to clients in a clear and timely manner.
  • Build and maintain positive relationships with clients through proactive and transparent communication.

Documentation and Reporting:

  • Generate and maintain accurate reports related to deployment progress, reschedules, and updates in Salesforce.
  • Document key insights, challenges, and solutions to contribute to continuous improvement in deployment processes.

Requirements:

  • Previous experience in a coordination or project management role, preferably in a technology or deployment context.
  • Bachelor's degree in a relevant field or equivalent work experience.
  • Familiarity with Salesforce or similar CRM tools.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with a focus on accuracy in data management.
  • Ability to work collaboratively in a cross-functional team environment.
  • Problem-solving skills and the ability to adapt to changing priorities.

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