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Account Manager

4 weeks ago

Springfield, Illinois, United States Netflix Full time
Job Title: Account Manager

Netflix is seeking an experienced Account Manager to join our growing Netflix Ads team. As an Account Manager, you will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partners.

Key Responsibilities:
  • Partner with aligned Sales Partners to understand client goals and objectives to deliver excellent customer service.
  • Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance.
  • Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
  • Host campaign kick-off meetings and partner with client on gathering campaign launch assets.
  • Partner with cross-functional teams on the production of custom creative assets.
  • Work closely with Ad Operations for flawless order implementation and technical troubleshooting.
  • Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics.
  • Provide clients with necessary campaign performance including post-campaign wrap reports.
  • Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future.
  • Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities, and ad policies.
  • Contribute to monthly billing & invoicing process with clients and finance.
  • Establish strong working relationships with client and agency partners.
Requirements:
  • 3+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising.
  • Experience working in Sales Operation systems (CRM, OMS, Ad Servers).
  • Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed, and PMP advertising.
  • Excellent verbal and written communication skills.
  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders.
  • Proven project management skills with ability to multitask and manage requests from various stakeholders.
  • Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.
What We Offer:

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.