Front Desk Representative

4 weeks ago


Honolulu, Hawaii, United States Dave & Buster Full time
Job Overview

At Dave & Buster's, we're looking for a talented Front Desk Representative to join our team. As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit. You will be responsible for managing the front desk, handling guest inquiries, and ensuring that our guests have a positive experience from start to finish.

Key Responsibilities
  • Deliver exceptional guest service by greeting guests, answering questions, and resolving issues in a timely and professional manner.
  • Manage the front desk, including handling guest transactions, processing payments, and maintaining accurate records.
  • Coordinate game rentals, merchandise sales, and other guest activities to ensure a seamless experience.
  • Work closely with the management team to achieve sales goals and improve guest satisfaction.
  • Stay up-to-date on company policies, procedures, and promotions to provide accurate information to guests.

Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Excellent communication and problem-solving skills.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer
  • Competitive hourly rate: $14-$15 per hour.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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