Bilingual Customer Service Specialist in Insurance
2 weeks ago
Ed Perez – State Farm Agency is seeking a dedicated Bilingual Insurance Customer Service Representative. The ideal candidate will possess experience in property and casualty insurance and be willing to obtain the necessary licenses for this role.
As a vital member of our agency, you will foster and enhance customer relationships within the community, promoting various State Farm products such as auto, home, and life insurance. If you are driven to excel and envision yourself thriving in this position, we encourage you to explore this opportunity.
Key Responsibilities:
- Develop and maintain customer relationships, ensuring follow-up and satisfaction.
- Deliver prompt, accurate, and courteous customer service.
- Address inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing inquiries.
- Gain familiarity with our products, services, and operational systems.
- Contribute to the agency's success by promoting new business and engaging in cross-selling initiatives.
- Collaborate with the agent to achieve marketing objectives.
Qualifications:
- Bilingual proficiency in Spanish and English is preferred.
- Possession of Property & Casualty and Life Insurance licenses (or willingness to obtain).
- Excellent verbal and written communication skills, along with strong interpersonal abilities.
- Proficient in operational computing skills, including Microsoft Office and Internet Browsers.
- Able to work collaboratively with team members to ensure a seamless customer experience.
- Self-motivated individual who can work independently.
- Strong analytical and problem-solving skills.
- Ability to manage multiple tasks effectively.
- Exceptional organizational skills.
- Client-focused mindset.
- Clear background check.
What We Offer:
- Competitive base salary with above-average bonus potential.
- Paid time off, including vacation and personal/sick days.
- Valuable industry experience.
- Opportunities for professional growth and advancement within the agency.
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Katy, Texas, United States Ed Perez - State Farm Agency Full timeJob OverviewEd Perez – State Farm Agency is seeking a dedicated Bilingual Insurance Customer Service Representative. This role is ideal for an experienced professional in property and casualty insurance who is either licensed or willing to obtain the necessary licensing.As a member of our agency, you will foster and enhance customer relationships within...
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Katy, Texas, United States Ed Perez - State Farm Agency Full timePosition OverviewEd Perez – State Farm Agency is seeking a dedicated Bilingual Insurance Customer Service Representative. This role is ideal for an experienced professional in property and casualty insurance who is either licensed or willing to obtain the necessary licenses.As a vital member of our agency, you will foster and enhance customer relationships...
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