Front Desk Hospitality Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Oklahoma City Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.
Key Responsibilities:
- Register guests and process check-ins and check-outs
- Provide outstanding guest service and respond to guest inquiries
- Manage hotel operations, including room assignments and key control
- Process payments and handle guest complaints
- Collaborate with other departments to ensure a smooth guest experience
Requirements:
- High school diploma or equivalent required
- Previous hotel experience preferred
- Excellent communication and customer service skills
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
About Us:
Courtyard Oklahoma City Airport is a leading hotel management company with a portfolio of over 1,550 hotels in all 50 states and 22 countries. We are committed to providing exceptional guest experiences and creating a culture of excellence within our organization.
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