Front Desk Hospitality Representative

4 weeks ago


Oklahoma City, Oklahoma, United States Courtyard Oklahoma City Airport Full time

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Courtyard Oklahoma City Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.

Key Responsibilities:

  • Register guests and process check-ins and check-outs
  • Provide outstanding guest service and respond to guest inquiries
  • Manage hotel operations, including room assignments and key control
  • Process payments and handle guest complaints
  • Collaborate with other departments to ensure a smooth guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous hotel experience preferred
  • Excellent communication and customer service skills
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

About Us:

Courtyard Oklahoma City Airport is a leading hotel management company with a portfolio of over 1,550 hotels in all 50 states and 22 countries. We are committed to providing exceptional guest experiences and creating a culture of excellence within our organization.



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