Front Desk Representative

1 day ago


Oklahoma City, Oklahoma, United States Massage Envy Full time
About Massage Envy

We're a community-driven wellness center dedicated to helping our clients feel their best. Our team is passionate about delivering exceptional experiences and growing our member base to make a positive impact on people's lives.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you'll be responsible for providing outstanding customer service, promoting our wellness programs, and supporting clinic flow.

Key Responsibilities
  • Provide exceptional customer service and ensure every client feels valued and understood
  • Promote the value of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • Trained leadership that invests in your success
  • Rewards for meeting goals
  • A caring community that celebrates individuality and shares knowledge
Requirements
  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services


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