Front Desk Representative

3 weeks ago


Oklahoma City, Oklahoma, United States Colcord Hotel Full time

We are seeking a Front Desk Representative to provide exceptional customer service and support to our guests at the Colcord Hotel.

Key Responsibilities:
  • Greet guests and provide a warm welcome
  • Check guests in and out of the hotel
  • Answer phone calls and respond to inquiries in a timely manner
  • Provide information about hotel amenities and services
  • Handle guest complaints and resolve issues professionally
  • Maintain a clean and organized front desk area
  • Assist with other duties as assigned by management
Requirements:
  • 12 years of experience as a Front Desk Agent or similar role
  • High school diploma or GED
  • Ability to stand for extended periods
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service skills
  • Working knowledge of office products and Check-In Services
  • Friendly and professional demeanor
  • Strong vision to read and process information accurately

As a Front Desk Representative, you will be the first point of contact for our guests, making excellent communication and customer service skills essential. If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply for this opportunity.



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