Assistant Manager

5 days ago


Sutton, Massachusetts, United States Dunkin' Full time
About Dunkin'

Dunkin' is a dynamic and fast-paced organization that prides itself on providing exceptional customer experiences. As a leading brand in the quick-service industry, we are committed to fostering a culture of excellence and growth.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team. The successful candidate will be responsible for leading a team of crew members, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead a team of crew members to achieve sales and customer service goals
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Manage inventory, labor costs, and other operational aspects of the store
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with other managers and staff to achieve store goals and objectives
Requirements
  • Previous managerial experience in a fast-paced environment
  • Excellent leadership and communication skills
  • Ability to work well under pressure and multitask
  • Access to a vehicle and a valid driver's license
  • Ability to lift 50 pounds
What We Offer
  • Competitive weekly pay and tips
  • Clear career growth opportunities
  • Owners and managers who care about your success
  • Growth and promotion within crew member roles
  • Paid time off
  • Free beverages and discounted meals
  • Medical, dental, and vision insurance with company contribution (full-time employees)
Work Schedule

The Assistant Manager will work a varied schedule, including early mornings, late shifts, and weekends. The specific schedule will be discussed during the interview process.



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