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Banking Service Advisor

2 months ago

Sutton, Massachusetts, United States Metrobank Full time

Customer Service Representative

Location: Sutton, London

Starting Salary: 21,500

Overview:

As a Customer Service Representative at Metrobank, you will play a crucial role in delivering exceptional service to our clients. Your responsibilities will include:

  • Welcoming and assisting customers with a friendly demeanor
  • Understanding and addressing customer inquiries and requirements
  • Managing both personal and business banking accounts
  • Providing support for daily banking transactions
  • Facilitating loan and credit card applications
  • Taking initiative to resolve customer issues
  • Guiding customers through various banking services

Qualifications:

  • Minimum grade C in Maths and English GCSE
  • Strong attention to detail and precision
  • Proficient in building rapport and engaging with clients
  • Capable of multitasking and adapting to different shifts
  • Eager to learn and grow within the banking industry