Restaurant Operations Manager

1 week ago


Sutton, West Virginia, United States Wendy's Full time
About the Role

The Assistant Manager at Wendy's is a key member of our restaurant team, responsible for ensuring exceptional customer experiences and driving business results. As a leader, you will be accountable for the overall performance of the restaurant, including sales growth, customer satisfaction, and employee engagement.

Key Responsibilities
  • Leadership and Development: Foster a positive and inclusive work environment, promoting a culture of excellence and continuous improvement. Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Operational Excellence: Ensure seamless execution of restaurant operations, including food safety, quality, and presentation. Implement processes to drive efficiency and productivity, while maintaining high standards of customer service.
  • Customer Focus: Develop and maintain a deep understanding of customer needs and preferences, driving initiatives to enhance the customer experience and increase loyalty.
  • Financial Management: Analyze sales data and implement strategies to drive revenue growth, while controlling costs and maintaining profitability.
  • Team Management: Lead and motivate a high-performing team, fostering a culture of accountability, ownership, and collaboration.
What We Offer
  • Competitive Compensation: Starting pay is negotiable, with opportunities for overtime and bonuses.
  • Benefits Package: Comprehensive medical, dental, and vision insurance, as well as a 401(k) plan.
  • Professional Development: Opportunities for training, coaching, and career advancement.
  • Work-Life Balance: Flexible scheduling and paid time off to support your personal and professional goals.


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