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Customer Care Associate

2 months ago


Sutton, Massachusetts, United States Metrobank Full time

Customer Service Representative

Location: Sutton, London

Starting Salary: 21,500

Role Overview:

As a vital member of our team, you will be responsible for delivering exceptional service to our clients. Your role will encompass:

  • Welcoming and assisting customers with a friendly demeanor
  • Understanding and fulfilling customer requirements
  • Managing personal and commercial accounts efficiently
  • Providing support for everyday banking needs
  • Facilitating loan and credit card applications
  • Taking responsibility for resolving customer inquiries
  • Guiding customers through various banking services

Qualifications:

  • At least a grade C in Maths and English GCSE
  • Strong attention to detail and precision
  • Proficient in fostering relationships and engaging with clients
  • Capable of managing multiple tasks and varying shifts
  • Eager to learn and grow within the banking industry