Logistics Customer Support Specialist
7 days ago
XPO Logistics is a leading provider of freight brokerage services. As a customer service representative, you will play a critical role in ensuring our customers receive exceptional support.
Job Summary:
- Provide excellent customer service to internal and external stakeholders via phone and email
- Handle customer complaints in a professional manner, focusing on resolution and satisfaction
- Diagnose and resolve issues or problems efficiently
- Monitor delivery routes to ensure timely and accurate delivery
- Process changes or cancellations to delivery orders
Compensation: The estimated annual salary for this position is $45,000 - $60,000, depending on experience and qualifications.
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XPO Logistics Service Representative
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