Network Support Specialist
4 weeks ago
The Network Support Specialist at Vets Hired plays a vital role in ensuring the smooth operation of our IT infrastructure. Key responsibilities include resolving network issues, configuring systems, and recommending improvements to enhance overall performance.
Key Responsibilities:
- Configure and maintain network equipment and devices
- Monitor and respond to network service alerts
- Provide Tier 1 customer support for network-related issues
- Escalate complex requests to Tier 3 engineers
- Support basic desktop and laptop software and network requests
Qualifications:
- College degree in IT or Computer Science
- Help desk or network admin experience is a plus
- Strong customer service skills
- Ability to work in a fast-paced environment
Remote Work: No
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