Desktop Support Specialist

4 days ago


St Louis, Missouri, United States BAE Systems USA Full time

Job Summary:

BAE Systems USA is seeking a skilled Desktop Support Specialist to join our team in McLean, Virginia. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems.

Key Responsibilities:

  • Provide frontline support for desktop systems, including troubleshooting hardware and software issues
  • Manage user accounts, permissions, and access rights
  • Install, configure, and maintain desktop operating systems and applications
  • Respond to and resolve user tickets in a timely and professional manner
  • Perform regular system maintenance and updates to ensure optimal performance and security
  • Assist with the implementation of new technologies and software deployments
  • Document technical solutions and maintain knowledge base for common issues
  • Collaborate with other IT teams to resolve complex issues and improve overall service delivery
  • Provide basic network troubleshooting and support
  • Conduct user training sessions on new software or hardware as needed

Requirements:

  • Associate's degree in IT or related field, or equivalent experience
  • 6+ years of experience in desktop support or similar IT role
  • Strong knowledge of Windows operating systems and Microsoft Office suite
  • Familiarity with basic networking concepts and troubleshooting
  • Excellent customer service skills and ability to communicate technical concepts to non-technical users
  • Security+ certification or ability to obtain within 90 days of hire
  • TS/SCI Clearance required and eligibility to obtain CI Poly
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Willingness to provide occasional after-hours support
  • Ability to lift and move equipment up to 40 pounds

Preferred Qualifications:

  • Experience with remote desktop support tools
  • Knowledge of Active Directory and Group Policy
  • Familiarity with IT service management tools (e.g., ServiceNow)
  • Basic scripting skills (PowerShell, batch, etc.)
  • Experience in a government or intelligence community environment

Benefits:

BAE Systems USA offers a comprehensive benefits package, including health, dental, and vision insurance, health savings accounts, a 401(k) savings plan, disability coverage, and life and accident insurance. We also offer an employee assistance program, a legal plan, and other perks, including discounts on home, auto, and pet insurance.

About BAE Systems USA:

BAE Systems USA is a leading provider of advanced defense, intelligence, and security solutions. Our team of experts designs and delivers innovative solutions that support the important missions of our customers. We are committed to diversity, equity, and inclusion and provide impactful professional development experiences to our employees. Join our team and be part of a dynamic and inclusive organization that values your contributions and supports your growth and development.



  • St Louis, Missouri, United States Saxon Global Full time

    Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a Desktop Support Specialist, you will be responsible for providing technical support and troubleshooting for desktop applications, including setup and installation of software and hardware. You will also be responsible for deploying desktop...


  • St Louis, Missouri, United States Saxon Global Full time

    Job Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. The ideal candidate will have experience in troubleshooting and installing basic applications, as well as deploying desktops.Responsibilities:Provide technical support for desktop usersTroubleshoot and resolve technical...


  • St Louis, Missouri, United States Cygnus Professionals Full time

    Job Summary:Cygnus Professionals is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will provide high-quality technical support to our clients, ensuring their desktop systems and software are running smoothly and efficiently.Key Responsibilities:Provide technical support for desktop systems, software, and...


  • St Louis, Missouri, United States Tata Consultancy Services Full time

    Job Summary:Tata Consultancy Services is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our desktop systems.Key Responsibilities:Hardware Troubleshooting: In-depth knowledge of hardware troubleshooting...


  • St Louis, Missouri, United States Marchon Partners Full time

    Job SummaryWe are seeking a highly skilled and experienced Desktop Support Specialist to join our team at Marchon Partners. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring that our computing infrastructure runs smoothly and efficiently.Key ResponsibilitiesDesktop Support:...


  • St Louis, Missouri, United States HonorVet Technologies Full time

    Job Title: Technical Support SpecialistDuration: 06+ MonthsLocation: St. Louis, MOOnsite RoleJob Description:PRIMARY DUTIES AND RESPONSIBILITIES:Provide daily support for computing desktops, including operating system, software installation and maintenance, and hardware.Respond to assigned tickets and evaluate, prioritize, resolve problems and requests, or...


  • St Louis, Missouri, United States Saxon Global Full time

    Saxon Global is seeking a skilled Desktop Support professional to join our team. As a Desktop Support Specialist, you will be responsible for ensuring the smooth operation of our end-user technology infrastructure. Your key responsibilities will include: * Managing key relationships with internal and customer stakeholders to ensure effective communication...


  • St Louis, Missouri, United States Saxon Global Full time

    Desktop Support Tech. Job DescriptionWe are seeking a skilled Desktop Support Tech. to join our team at Saxon Global.Key Responsibilities:Provide technical support for desktop systems and applications.Troubleshoot and resolve issues related to hardware and software.Deploy and configure desktop systems.Experience with healthcare applications is a...


  • St Louis, Missouri, United States NSC Technologies Full time

    Job Title: Desktop SupportLocation: St. Louis, MOPay: $85-90kCompany OverviewNSC Technologies is a leading provider of information technology solutions, offering strategic technical planning and program management expertise to its partners.Job SummaryWe are seeking a skilled Desktop Support professional to join our team. The ideal candidate will have a...


  • St Louis, Missouri, United States Insight Global Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team at Insight Global. As an onsite IT technician, you will provide exceptional customer support to our regional office, ensuring seamless IT operations.Key ResponsibilitiesProvide top-notch IT customer support via phone, email, and in-person interactionsTrack and resolve end-user...


  • St Louis, Missouri, United States Saxon Global Full time

    Job Title: Desktop SupportWe are seeking a skilled Desktop Support professional to join our team at Saxon Global. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees.Key Responsibilities:Manage key relationships with internal and customer stakeholders, including business application...


  • St Louis, Missouri, United States NSC Technologies Full time

    Job Title: Desktop SupportLocation: St. Louis, MOPay: $85-90 kCompany Summary:NSC Technologies is a proven leader in information technology, innovative strategic technical planning, and program management offering a professional level of expertise to their partners.We provide the resources necessary for our team members to excel and reach their career goals...


  • St Louis, Missouri, United States Resource Logistics Full time

    Desktop Support RoleAs a key member of the Field Service Operations team at Resource Logistics, the successful candidate will provide top-notch support with exceptional customer service, technical expertise, and timeliness.This position involves frequent interaction with end users, peers, and managers, primarily face-to-face as deskside support for service...


  • St Louis, Missouri, United States Saxon Global Full time

    Desktop Support RoleWe are seeking a skilled Desktop Support professional to join our team at Saxon Global.Key Responsibilities:Manage key relationships with internal and customer stakeholders, as well as business application owners.Ensure a well-developed end-user technology upgrade plan is maintained and executed to meet organizational capacity,...


  • St Louis, Missouri, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in Holt, Michigan.In this role, you will be responsible for providing workstation software break-fix support, IMAC - PC install, moves, adds, and changes, image loads, asset recovery, asset tagging,...


  • St Louis, Missouri, United States Kennedy Capital Full time

    Desktop Support Analyst Job DescriptionKennedy Capital Management is seeking a skilled Desktop Support Analyst to join our Technology Team. As a key member of our team, you will provide technical support, crisis management, and system maintenance to ensure seamless operations.Key Responsibilities:Provide timely and effective application support through...


  • St Louis, Missouri, United States Futran Tech Solutions Pvt. Ltd. Full time

    Job SummaryWe are seeking a highly skilled Desktop Support-L3 professional to join our team at Futran Tech Solutions Pvt. Ltd. The ideal candidate will have a strong background in managing onsite software services, installation, and configuration for customer environments.Key ResponsibilitiesManage the delivery of software services, installation, and...


  • St Louis, Missouri, United States Insight Global Full time

    Job Title: Desktop Support TechnicianWe are seeking a skilled Desktop Support Technician to join our team at Insight Global. As a Desktop Support Technician, you will be responsible for providing excellent IT customer support for our regional office, answering phone calls, emails, and resolving open tickets.Key Responsibilities:Providing IT support for...


  • St Louis, Missouri, United States Polsinelli Full time

    At Polsinelli, we strive to create an environment where our team members can thrive.We are seeking a skilled Desktop Support Technician to join our IT Support Team.This is an on-site 5 days a week position that requires excellent customer service skills, both on the phone and in person.The selected candidate will be a self-starter who possesses the ability...


  • St Louis, Missouri, United States Bahama Consulting Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Bahama Consulting. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their computing desktops are running smoothly and efficiently.Responsibilities:Provide daily...