Technical Support Specialist
4 weeks ago
Oracle is seeking a highly skilled Field Support Specialist 3 to provide technical support and service programs to customers and field personnel on-site at customers or remotely. The ideal candidate will have a strong background in hardware, software, and networking, with excellent problem-solving skills and a commitment to delivering high-quality customer service.
Key Responsibilities
• Provide technical support and service programs to customers and field personnel on-site at customers or remotely
• Troubleshoot and resolve technical issues with hardware, software, and networking systems
• Collaborate with cross-functional teams to identify and resolve technical issues
• Develop and maintain technical knowledge and skills to stay up-to-date with industry trends and technologies
Requirements
• Bachelor's degree in Computer Science, Engineering, or related field
• 3+ years of experience in technical support or a related field
• Strong knowledge of hardware, software, and networking systems
• Excellent problem-solving skills and ability to work independently
• Strong communication and interpersonal skills
What We Offer
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
About Us
Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. Join us in our mission to deliver innovative solutions that make a real difference in people's lives.
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