Customer Service Representative

4 weeks ago


St Louis, Missouri, United States Seronda Network Full time
About Seronda Networks:

At Seronda Networks, we strive to provide cutting-edge solutions that empower our customers. As a Customer Service Representative, you will be part of a passionate team dedicated to delivering exceptional service.

We are committed to transforming ideas into realities and invite you to join us on this exciting journey. Our mission is to build a future full of possibilities.

Key Responsibilities:

  • Provide excellent customer service through various communication channels.
  • Resolve customer issues and ensure high levels of satisfaction.
  • Assist customers with order processing, returns, and general support.
  • Maintain accurate customer records and update relevant information.
  • Collaborate with internal teams to escalate and resolve complex customer requests.

Requirements:

  • Strong verbal and written communication skills.
  • High school diploma or equivalent; additional education or certifications are a plus.
  • Previous experience in customer service or a related field is preferred.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks.

What We Offer:

  • Competitive salary with potential for bonuses.
  • Health, dental, and vision insurance plans.
  • 401(k) retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development and growth opportunities.

About Us:

Seronda Networks is an equal opportunity employer committed to diversity and inclusion. We believe in creating a supportive and collaborative work environment that fosters growth and innovation.



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