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IT Support Specialist
1 month ago
Interco is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our hardware and software systems.
Key Responsibilities:
- Resolve help desk tickets and provision workstations and users as needed
- Troubleshoot connectivity and manage user spam issues
- Diagnose and repair issues with printers, scanners, and peripherals
- Administer Active Directory and manage cPanel, WordPress, and Microsoft O365
- Monitor Nagios, CloudFlare, and NinjaRMM for software updates and patch management
Requirements:
- Bachelor's degree in a related field, such as computer science or computer information systems
- At least two years of experience as a network support technician or similar role
- Availability to perform urgent repairs outside of business hours
Benefits:
- $45,000-$50,000 Annual Salary
- 100% Company-paid Medical, Dental, Vision
- Accelerated paid Vacation time
- Paid vacation Christmas Eve through – New Year's Day for all employees
- 401(k) with generous company match after one year
- 100% Company-paid Short-Term Disability, Long-Term Disability
- Company paid $25K life insurance policy
- Salary plus annual performance review and bonus
Interco is an equal opportunity employer and does not sponsor employment visas or hire from out of the USA without an existing H-1B visa.
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required.