Claims Manager
1 week ago
Primary Casualty Claims Leadership Role
We are seeking a seasoned Primary Casualty Claims Leadership professional to join the AXIS Capital team. Reporting to the Head of Primary Casualty Claims, you will provide technical and administrative oversight to a team of experienced general liability adjusters. As a technical lead, you will support the team in evaluating claims and litigation, ensuring they meet or exceed auditor expectations.
Key Responsibilities:
- Provide guidance, training, and coaching to the team to enhance their skills and knowledge
- Develop and implement large loss evaluations and reserve recommendations to optimize business outcomes
- Lead the team in coverage evaluation and correspondence drafting to ensure accuracy and compliance
- Collaborate with Claim and Underwriting Managers to analyze account trends and identify opportunities for growth
- Monitor and review individual and group performance metrics to drive improvement
- Contribute to expense management by developing the team's skills and expertise
- Deliver performance feedback and reviews to support employee development
- Represent AXIS Capital in the industry as needed to build relationships and promote the company's reputation
- Maintain professional relationships with stakeholders to ensure seamless communication
- Respond to inquiries with exceptional customer service to build trust and loyalty
- Other duties as assigned to support the team's success
Required Qualifications:
- Bachelor's Degree in a relevant field
- Proven experience managing general liability claims nationwide
Desired Skills and Characteristics:
- Effective communication and interpersonal skills to build strong relationships
- Experience working in a hybrid work environment to adapt to changing needs
- Strong team player with a willingness to assist the organization in achieving its goals
- Ability to multi-task and prioritize tasks to meet deadlines and deliver results
- Negotiation and analytical skills to drive business outcomes
- Coaching and mentoring abilities to develop team members
- Proficiency in Microsoft Office applications to streamline work processes
Compensation:
The salary range for this position is $120K - $160K in New Jersey, $115K - $155K in Georgia, and $125K - $165K in New York.
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