Agricultural Insurance Account Manager

1 week ago

Red Lion, Pennsylvania, United States Seltzer Group Partners Full time

About Seltzer Group Partners

Founded in 1948, Seltzer Group Partners is committed to delivering exceptional insurance solutions and innovative risk management strategies. Our mission is to transform our clients' understanding of insurance and risk management, ensuring they receive superior coverage that protects their most cherished assets. Currently, we operate in multiple locations across eastern Pennsylvania, catering to both individual and business clients. Our dedicated team offers a wide array of specialized services, with each client receiving tailored support from a Client Advocate who manages their unique requirements across various service sectors.

Position Overview: Farm Department Account Manager

As a Farm Department Account Manager, you will take charge of managing all facets of Farm Insurance accounts, alongside Personal and Commercial Insurance policies associated with these accounts. Your responsibilities will include servicing, advising, retaining, and cross-selling farm and related insurance products in accordance with agency protocols and standards. Furthermore, you will provide assistance across different subdivisions within the Farm Department as necessary.

Key Responsibilities:

  • Assist current clients through inbound and outbound communications to address cancellations, provide insurance estimates, review coverage alternatives, and recommend appropriate products to fulfill their needs.
  • Guide clients on coverage and policy modifications, conduct insurance rate assessments, and accurately complete necessary applications.
  • Consistently prioritize business with primary carriers.
  • Gather essential information for quotes, input data into the agency's quoting system, and advise clients on the most suitable products.
  • Manage account transactions such as quotes, applications, and binders for rewritten and new business.
  • Update policies and process claims in agency and company systems to reflect any changes in coverage.
  • Document all client interactions and inquiries in the agency management system.
  • Assist with billing inquiries and payment processing as required.
  • Proactively retain accounts by following up on cancellations and identifying new sales opportunities.
  • Represent the agency in a professional and ethical manner in all client interactions.
  • Maintain confidentiality regarding company and client information.
  • Collaborate on cross-sale initiatives within the Farm Department for existing clients.
  • Support both Farm Department service and new business activities as needed.
  • Perform any additional tasks or assignments as directed.

Requirements:

  • High School diploma required; Associate or Bachelor's degree preferred.
  • A minimum of 3 years of experience in commercial account management, preferably with Farm accounts.
  • Pennsylvania Property and Casualty License is mandatory; Life and Health Insurance License is a plus.
  • Familiarity with insurance coverage forms, carrier products, and underwriting guidelines.
  • Proficient in using company software for policy quoting.
  • Experience with Microsoft Office Suite and agency management systems such as Applied Epic.
  • Strong communication skills with the ability to interact effectively with clients and colleagues.
  • Excellent organizational and time management skills.

Working Hours: Monday to Friday, 8:30am-5:00pm

Benefits:

  • Competitive Compensation
  • Health, Dental, and Vision insurance
  • Disability insurance coverage
  • 401(k) retirement plan
  • Paid time off and Holidays

Notice to Recruiting Agencies: Please be advised that Seltzer Group Partners and our Partner Agencies do not entertain unsolicited resumes or communications from third-party recruiters or employment agencies. Resumes will only be accepted with a signed Master Service Agreement and HR approval.

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