Executive Director of Student Housing Operations

3 days ago

Baton Rouge, Louisiana, United States Varsity Campus Full time
About the Role

**Job Title:** Executive Director of Student Housing Operations

**Company:** Varsity Campus

**Job Type:** Full-Time

About Varsity Campus:

Varsity Campus is a leading property management company specializing in off-campus student housing. We pride ourselves on providing a comfortable, safe, and vibrant living experience for students attending nearby universities and colleges. With a strong focus on customer satisfaction and property maintenance, Varsity Campus is committed to fostering a sense of community and convenience for our residents.

Job Overview:

As the Executive Director of Student Housing Operations at Varsity Campus, you will be responsible for overseeing the daily operations and growth of our off-campus student housing properties. This role requires a strong leader with exceptional organizational skills, a passion for customer service, and a keen eye for detail.

Key Responsibilities:

  • Develop and implement strategic plans and initiatives to achieve occupancy targets, improve resident satisfaction, and increase profitability.
  • Oversee the day-to-day operations of the properties, maintaining high levels of cleanliness, safety, and maintenance standards.
  • Manage a team of property staff, including leasing consultants, maintenance personnel, and administrative support staff. Implement best practices in recruitment, training, coaching, and performance evaluation.
  • Act as the main point of contact for current and potential residents, providing exceptional customer service, addressing inquiries, and resolving concerns in a timely and professional manner.
  • Develop and maintain positive relationships with local universities and colleges, partnering with them to attract and retain student residents.
  • Create and manage property budgets, ensuring adherence to financial goals, expense control, and revenue growth.
  • Conduct regular property inspections, identify areas of improvement, and initiate necessary renovations or upgrades.
  • Stay up-to-date with local laws, regulations, and market trends related to student housing, ensuring compliance at all times.

Qualifications and Skills:

  • Bachelor's degree in Business Administration, Property Management, or a related field (preferred).
  • Proven experience in property management, preferably in student housing or a similar industry.
  • Strong leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • Excellent customer service and communication skills, both written and verbal.
  • Proficient in property management software, Microsoft Office Suite, and other relevant technology platforms.
  • Knowledge of local laws, regulations, and best practices related to property management.
  • Ability to handle multiple projects and deadlines effectively in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • High level of professionalism, integrity, and confidentiality.

About Working at Varsity Campus:

Working at Varsity Campus offers a rewarding career with opportunities for growth and professional development. If you are an enthusiastic individual who thrives in a dynamic environment and is passionate about providing exceptional living experiences to students, we encourage you to apply for the Executive Director of Student Housing Operations position by submitting your resume and cover letter.

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