Student Success Advisor

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Position Overview:

Student Success Advisor

Employment Type:

Professional / Unclassified

Department:

Student Support Services

Work Location:

1155 Ruffin G. Pleasant Hall

Job Summary:

Student Success Advisor I

Deliver focused, supportive guidance and personal development counseling for a third of the participants in the Student Support Services (SSS) program as mandated by federal legislation. Aid students in cultivating academic competencies, emotional intelligence, and life skills essential for both academic success and post-college life.

Facilitate engagement that enriches the higher education journey, particularly for SSS-eligible students, promoting the attainment of a bachelor's degree and successful career integration.

Employ best practices in counseling, advising, and program delivery tailored to SSS participants.

Assist in the recruitment of SSS participants and the provision of program services, including but not limited to cultural events, financial literacy workshops, and collaboration with other university departments, especially career services and financial management.

Support the Ready, Set, Geaux Bootcamp and investigate best practices for counseling, advising, trauma-informed support, and transition planning. Maintain a foundational understanding of federal legislation and regulations related to TRIO programs and participate in required training sessions. The Student Success Advisor II will lead the coordination and assessment of the RSG Bootcamp, cultural events, and financial literacy training.

Key Responsibilities (Advisor I)

60% Oversee a student-to-advisor ratio of 100:1, ensuring the delivery of services outlined in the SSS grant. Track the academic progress of assigned participants and ensure all students in the cohort receive necessary services. Provide academic, financial (federal programs and financial literacy information), and emotional skill development as specified in the Higher Education Act of 1965, as amended. Offer personal support to SSS participants facing challenges during their transition to college.

Guide students in educational planning by assisting with course selection, recommending appropriate classes, and identifying suitable educational solutions for diverse student needs.

Assist participants with GPA calculations, understanding quality point deficits, transfer evaluations, and advising for Allied Health/Premed/dental programs; facilitate interactions and referrals to other university offices as needed.

Conduct Student Action Strategies (SAS) each semester for assigned students, particularly freshmen and those on academic warning or probation.

Aid students in establishing SMART goals. Provide support with resumes, recommendation letters, and applications for scholarships, graduate programs, and employment opportunities.

Offer case management for students who do not meet academic requirements and guide them toward alternative academic pathways.

Assist students in identifying and implementing the academic and life skills necessary for successful navigation of university life, leading to graduation.

Serve as a resource for students in understanding and adhering to university policies and procedures.

Utilize various electronic and print resources, as well as multiple university databases, to interpret the diverse degree programs offered.

Document interactions in the university's Navigate system and SSS APR database systems.

15% Act as a Recitation leader for the SSS 1001 course. Coordinate the development and delivery of financial literacy programming, ensuring SSS participants have ample opportunities to learn responsible money management skills. Organize cultural and community engagement initiatives, focusing on enhancing cultural development as outlined in the grant application. Facilitate peer mentoring and student leadership programs.

15% Participate in recruitment processes and the onboarding of new staff as assigned. Develop and deliver training for new SSS professional staff regarding TRIO and SSS information relevant to their roles.

10% Collaborate with the SSS Director and other staff to assess the effectiveness of SSS programming using established formative and summative measures. Attend conferences and training sessions as directed by the SSS Director.

Minimum Qualifications:

Bachelor's degree

Preferred Qualifications:

Master's Degree in Counseling, Social Work, Higher Education Administration, or a related field.

One year of experience working with TRIO or similarly diverse student populations at the college level.

Special Qualifications:

As with all university employees, this position entails a responsibility to assist students in accessing necessary services.

Should a student require assistance with emotional, behavioral, or mental health issues, they should be referred to the appropriate services within the Student Health Center.

In cases where a student poses a potential danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency.

The employee must not create any impression of client or patient confidentiality outside of the rights contained within FERPA.

This position is funded by the Student Support Services grant and is contingent upon the continued availability of funding.

In the event that grant funding for this position is discontinued, the university will provide a 30-day notice prior to the termination of the position due to lack of funding.

Student Success Advisor II

Provide focused, supportive guidance and personal development counseling for a third of the SSS participants as mandated by federal legislation. Aid students in cultivating academic competencies, emotional intelligence, and life skills essential for both academic success and post-college life.

Facilitate engagement that enriches the higher education journey, particularly for SSS-eligible students, promoting the attainment of a bachelor's degree and successful career integration.

Employ best practices in counseling, advising, and program delivery tailored to SSS participants.

Assist in the recruitment of SSS participants and the provision of program services, including but not limited to cultural events, financial literacy workshops, and collaboration with other university departments, especially career services and financial management.

Develop course content for SSS 1001, delivering lectures and recitations with the assistance of SSS Counselors. Coordinate the development and delivery of financial literacy programming.

Support the Ready, Set, Geaux Bootcamp and investigate best practices for counseling, advising, trauma-informed support, and transition planning.

Maintain a foundational understanding of federal legislation and regulations related to TRIO programs and participate in required training sessions.

Key Responsibilities (Advisor II)

50% Oversee a student-to-advisor ratio of 100:1, ensuring the delivery of services outlined in the SSS grant. Track the academic progress of assigned participants and ensure all students in the cohort receive necessary services. Provide academic, financial (federal programs and financial literacy information), and emotional skill development as specified in the Higher Education Act of 1965, as amended. Offer personal support to SSS participants facing challenges during their transition to college.

Guide students in educational planning by assisting with course selection, recommending appropriate classes, and identifying suitable educational solutions for diverse student needs.

Assist participants with GPA calculations, understanding quality point deficits, transfer evaluations, and advising for Allied Health/Premed/dental programs; facilitate interactions and referrals to other university offices as needed.

Conduct Student Action Strategies (SAS) each semester for assigned students, particularly freshmen and those on academic warning or probation.

Aid students in establishing SMART goals. Provide support with resumes, recommendation letters, and applications for scholarships, graduate programs, and employment opportunities.

Offer case management for students who do not meet academic requirements and guide them toward alternative academic pathways.

Assist students in identifying and implementing the academic and life skills necessary for successful navigation of university life, leading to graduation.

Serve as a resource for students in understanding and adhering to university policies and procedures.

Utilize various electronic and print resources, as well as multiple university databases, to interpret the diverse degree programs offered.

Document interactions in the university's Navigate system and SSS APR database systems.

20% Develop and deliver SSS 1001 course content focused on non-cognitive skill development and study skills through lectures and reinforced via recitation sessions. Maintain office hours. Supervise and participate in grading of all individual student assignments. Keep the SSS 1001 Moodle page updated. Ensure class evaluations are completed, submitted to the Director, and participate in a review of the evaluations with the Director to assess course effectiveness and potential changes.

10% Participate in recruitment processes and the onboarding of new staff as assigned. Develop and deliver training for new SSS professional staff regarding TRIO and SSS information relevant to their roles.

10% Plan and execute workshops and cultural engagement opportunities tailored to the needs of SSS students related to career exploration, financial literacy, graduate and professional programs, and personal development.

10% Collaborate with the SSS Director and other staff to assess the effectiveness of SSS programming using established formative and summative measures. Attend conferences and training sessions as directed by the SSS Director.

Minimum Qualifications:

Education Level:
Bachelor's degree

Years of Experience:

One year of experience counseling college students at a college/university and a demonstrated ability to provide counseling to marginally prepared, disadvantaged, and/or disabled students.

Preferred Qualifications:

Education Level:
Master's Degree in Counseling, Social Work, Higher Education Administration, or related field

Years of Experience:
Two years of experience working with TRIO or a group of similarly diverse students at the college level.

Special Qualifications:

As with all university employees, advisors have an obligation to assist students in accessing necessary services. Should a student require assistance with emotional, behavioral, or mental health issues, they should be referred to the appropriate services within the Student Health Center. In cases where a student poses a potential danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee must not create any impression of client or patient confidentiality outside of the rights contained within FERPA. Ability to transport supplies, books, and self across the campus for SSS programming is required. Verbal and nonverbal communication skills are critical for this position.

This position is funded by the Student Support Services grant and is therefore contingent upon further availability of funding.

In the event that grant funding for this position is discontinued, the university will provide a 30-day notice prior to the termination of the position due to lack of funding.

Additional Job Information:

Special Instructions:

The location of this position is LSU-BR and is not eligible for remote work.

To be considered, qualified candidates will submit a complete application which includes a cover letter explaining their specific interest in the position and how their skills and experiences prepare them for success in this role, a resume, and three professional references. Please provide resume and transcripts. Official transcripts are required prior to hire. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.

Background Check:
An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits:
The university offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more.

Positions approved to work outside the State of Louisiana shall be employed through the university's partner for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.

Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

Equal Opportunity Employer:
The university is designated as a State As a Model Employer (SAME) agency and provides assistance to persons needing accommodations or with the accessibility of materials. For those seeking such accommodations or assistance related to this search, we encourage you to contact the Office of Human Resource Management.

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