Operations Manager

1 month ago


Baltimore, Maryland, United States Crothall Healthcare Full time
Job Summary

As a key member of our team, you will be responsible for overseeing the operational needs of our department, ensuring the highest level of service is provided to our clients.

Key Responsibilities:

  • Establish and maintain standards and work procedures for all staff.
  • Plan and coordinate work schedules and areas of work to ensure adequate services are rendered.
  • Assist in the hiring process, including interviewing, hiring, and training of new associates.
  • Orient, develop, and supervise all supervisory and housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Prepare and submit monthly reports on goals, accomplishments, and future plans.
  • Provide ongoing education and training to staff.
  • Communicate effectively with staff, administration, and other departments.
  • Coordinate outside services, including pest control, window cleaning, medical and solid waste disposal, document destruction, and recycling programs.

Requirements:

  • 4 years of experience in support services, military, housekeeping, or facilities maintenance.
  • At least 1 year of supervisory experience in a support service-related field with high customer/client contact.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Benefits:

  • Medical, dental, and vision insurance.
  • Life insurance and AD.
  • Disability insurance.
  • Retirement plan.
  • Flexible time off.
  • Holiday time off (varies by site/state).
  • Associate shopping program.
  • Health and wellness programs.
  • Discount marketplace.
  • Identity theft protection.
  • Pet insurance.
  • Commuter benefits.
  • Employee assistance program.
  • Flexible spending accounts (FSAs).

Crothall Healthcare is an equal opportunity employer.

We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Crothall maintains a drug-free workplace.


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