Fitness Center Representative

5 days ago


Goodyear, Arizona, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and enthusiastic Member Services Representative to join our team at Planet Fitness. As a key member of our operations team, you will play a vital role in delivering an exceptional customer experience to our members.

Key Responsibilities
  • Ensure a Clean and Welcoming Environment: Maintain a clean and organized club, ensuring that our members feel comfortable and valued.
  • Engage with Members: Foster strong relationships with our members, providing them with an unparalleled experience and encouraging them to achieve their fitness goals.
  • Lead by Example: Demonstrate a positive and energetic attitude, setting the tone for a fun and motivating environment.
  • Provide Exceptional Customer Service: Deliver +1% customer service, ensuring that our members feel valued and appreciated.
  • Support the Team: Collaborate with the welcome desk team to provide a seamless experience for our members, including checking in, tours, and member enrollment.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for this role.
  • Physical Demands: Ability to stand, walk, bend, lift up to 50lbs, and handle potentially hazardous chemicals.
  • Availability: Must be available to work a variety of shifts, including weekends and holidays.
What We Offer
  • Competitive Salary: A competitive hourly rate of $12.
  • Medical Insurance: Comprehensive medical insurance for you and your family.
  • PF Black Card Membership: Enjoy the benefits of a PF Black Card membership, including access to our Judgement Free Zone.
  • 401K Matching Program: A generous 401K matching program to help you save for your future.


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