Shift Operations Manager

1 week ago


Seal Beach, California, United States 1071 - Dave's Hot Chicken - Seal Beach Full time
Shift Leader Job Description

Job Summary:
The Shift Leader is responsible for overseeing all restaurant activities during their shift. They work closely with the restaurant management team to ensure operations are in line with the business plan and all team members are meeting expectations.

Key Responsibilities:

  • Supervise, monitor performance, and ensure compliance with company policies and procedures.
  • Participate in training programs and provide guidance to team members to enhance their skills and knowledge.
  • Organize shift schedules, assign duties, and maintain a clean and organized work environment.
  • Address guest concerns, maintain appearance standards, and balance cash drawers to ensure accurate financial transactions.

Operational Expectations:

  • Plan, organize, and implement daily operational activities to meet business objectives.
  • Complete administrative duties, perform opening/closing tasks, and maintain accurate records.
  • Establish open communication and role model positive behaviors to promote a positive work environment.

Requirements and Qualifications:

  • High school diploma or equivalent preferred, with fluency in English.
  • Certified in all stations following training program.
  • Flexible to work nights, weekends, and holidays as needed.
  • Ability to stand for long periods in a fast-paced environment.

Transportation and Accessibility:

  • Must have reliable transportation and a communication method to stay connected with the team.

Work Schedule:

  • Flexible schedule including weekends, nights, and holidays as needed.

Essential Skills and Abilities:

  • Ability to delegate tasks, strong time management, and people skills to effectively lead the team.
  • Problem-solving ability, physical stamina, and teamwork skills to work collaboratively with the team.


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